Designing a distributed scalable web application

Here is a very interesting and useful read: here

Malkovich Bias

“The tendency to believe that everyone uses the web as you do.” ~Malkovich Bias

ps: The Malkovich Bias is quite prevalent in design and product development processes. Rationally we can all accept that people are different and their approaches to the web differ, but that rational thought can be super tough to internalize. (soure: link)